CLAIMS & ASSISTANCE

The right help.
The right route.

Use the claims or assistance instructions provided with your issued policy documents.

01 / YOUR DOCUMENTS

Find your provider.

Check your policy reference and the contact details in your policy documents.

My policies

02 / GET IN TOUCH

Follow the provider’s process.

Use the claims or assistance route specified for your policy. A support ticket here is not a submitted insurance claim.

03 / NEED A HAND?

Ask about your documents.

If you cannot find the relevant information, contact the GoQuays team.

Contact support
A LITTLE CARE STARTS HERE

Let’s find cover for your pet.

Just two details, then you’re on your way.